Shipping Policy

At The Terra Co., we handle your orders hassle-free. As soon as you place your order, our dedicated team initiates the shipping process without delay, ensuring prompt shipment within a 2-3  working day span.

However, certain exceptions need to be considered. Bulk orders, products labelled as pre- order or out of stock products will take a little longer time to dispatch. Under all these circumstances, once the items are restocked/ ready/packed we would notify you. This process may prolong the dispatch time ranging from 2 to 6 weeks to ensure the availability of the product before shipment. During busy periods such as holidays or unexpected circumstances, we kindly request your understanding as there may be a slight delay in processing your order. Your patience and cooperation in such situations are greatly appreciated.

An additional charge for Cash On Delivery (COD) will also be levied. For Cart value less than 1000, Rs. 100 will be charged. Shipping and at top write Free Shipping for Orders above 1000 We deeply value transparent communication and are committed to keeping you informed through every step of the shipping process via phone calls or email. You can ensure that you are well-informed about the progress of your order. Your satisfaction is of paramount importance to us, and we value your patience and cooperation throughout the fulfilment process.